Thank you for shopping at DianaPagano.com!
We truly hope that you are enjoying your DP Brand merchandise, however, in the event you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days from the date of your delivery to return item purchased.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit in 7-12 days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at info@dianapagano.com.